We offer a wide variety of tours in Japan, including city tours in Tokyo, historical tours in Kamakura and Nikko, nature-focused tours in Hakone and Kawaguchiko, and customized experiences based on your interests.

Yes! We specialize in creating customized tours to match your interests and schedule. Whether you’re into food, culture, nature, or shopping, we can design the perfect itinerary for you.

Booking is easy! You can book directly through our website, japatours.com, or contact us via email or WhatsApp. We’ll assist you in finalizing the details.

Our tours typically include a guide, hotel pick-up and drop-off, and entry fees to attractions (when applicable). We will provide a detailed list of inclusions once you select a tour.

Yes, we offer tours in Spanish and other languages based on availability. Please let us know your preference when booking.

We recommend booking at least two weeks in advance to ensure availability. For customized tours, booking one month in advance is ideal.

Yes, you can cancel or reschedule up to 2 weeks before the tour date for a full refund. Please check our cancellation policy for full details.

Absolutely! We offer family-friendly tours and can accommodate large groups. Let us know your group size, and we’ll tailor the experience accordingly.

Yes, all of our packages include transportation within the itinerary, whether by private vehicle, public transit, or a combination of both.

We recommend comfortable clothing and shoes, a bottle of water, and your camera. If the weather is variable, consider bringing a raincoat or umbrella.  For more details depending on the season please check our blog post.

You can reach us via:

• Email: info@japatours.com
• Phone: 050-5471-7958
• Website Contact Form: https://japatours.com/contact/

We accept major credit cards (Visa, MasterCard, and American Express), PayPal, and bank transfers. Payment details will be provided when you book.

Yes, our tours run rain or shine! In the case of extreme weather conditions, we’ll work with you to reschedule or adjust the itinerary as needed.

Our tours vary in length, from half-day (4 hours) to full-day (8 hours) tours. Customized tours can be extended based on your preferences.

Yes, most of our tours include free time for you to explore, shop, or relax at your own pace. Your guide will inform you of the schedule and meeting points.

Yes, we provide airport transfers to and from major airports like Narita (NRT) and Haneda (HND). You can book these services when arranging your packages.

Absolutely! We can create multi-day itineraries that combine various tours and activities to give you a complete experience of Japan.

If you’re running late, please contact us immediately via phone or WhatsApp. Our guides will wait for up to 30 minutes at the meeting point. After that, the tour may need to be cancelled.

Yes, We do provide travel insurance, but we highly recommend purchasing travel insurance before your trip to cover any unexpected situations.

No

We love hearing from you! After your tour, you’ll receive a feedback form via email. You can also leave a review on our website or google business.

Meals are not typically included unless stated in the itinerary. However, our guides are happy to recommend great local restaurants during your tour.

Yes! We offer evening tours in areas like Shinjuku, Shibuya, and Akihabara, where you can enjoy vibrant nightlife, food, and city views.

We try to accommodate last-minute bookings whenever possible. Contact us directly to check availability for same-day or next-day tours.

We are passionate about Japan and dedicated to creating personalized, immersive experiences. Our local knowledge, flexible tours, and attention to detail set us apart.

Our guides primarily speak English. Depending on availability, we can provide guides who speak other languages as well.

Yes! We offer specialized tours, including anime and manga tours in Akihabara, food and ramen tours, historical tours, and more. Let us know your interests, and we’ll create a tour just for you!